Terms & Conditions
Please read these terms and conditions carefully and make sure that you understand them before using the Appeal To Heaven web store. Please note that by using the Services, you agree to be bound by these Terms and Conditions.
This website is owned and operated by Appeal To Heaven Limited.
We provide this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the ‘Agreement’). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.
Although you may ‘bookmark’ a portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Appeal To Heaven reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.
We will endeavour to process all orders the following business day, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the following business day.
DHL is our delivery partner and the terms of their services can be found here.
Shipments outside of the UK & EU: Please note that the shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.
Please be advised that it is your responsibility to pay for these extra charges.
Unsuitable items must be returned within 5 days of receiving your order. Returns will only be accepted if the return item has not been worn, is in the same condition it was when shipped out, and is accompanied with all original tags, labels, invoices and packaging.
Please contact us at firstname.lastname@example.org before returning any purchase. We will authorise your return/exchange and provide you with an RA# that will need to be clearly marked on the outside of the returned package. No return or exchange will be accepted without the correct RA#.
The customer is responsible for all shipping costs; including the return of the item and the shipping for any exchange. We are not accountable for returns that are lost or damaged in the post.
For your protection, we suggest you return your goods via recorded or registered post.
During sale periods we reserve the right to amend or reduce prices at our own discretion. Once an item has been purchased at a discounted sale price, no price adjustment can be offered to price match if the item is further marked down.
We have done our best to display as accurately as possible the colours of the products shown on the appealtoheaven.co website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Correction of Errors and Inaccuracies
The information of the appealtoheaven.co website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase, you may return it with the original Return Summary. Please see our Return Policy.
Please contact Customer Service at email@example.com as soon as possible to cancel or make any changes to an order. We’re unable to cancel an order once it has been processed by our delivery service.
These terms and conditions are applicable to you upon your accessing the site or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by Appeal To Heaven without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Limitation of Liability
Appeal To Heaven Limited shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Appeal To Heaven has been advised of the possibility damages. Applicable law may not allow limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Appeal To Heaven Limited does not promote, support or have affiliations with any political, religious, or social causes or organisations.
Appeal To Heaven is not liable for any items lost, stolen, or damaged during shipment. Carrier company holds full responsibility upon departure from Appeal To Heaven Store’s shipping facility. Customers are advised to file a loss/damage claim directly through the courier.
Appeal To Heaven Store will provide all necessary information needed to facilitate claim, but will only initiate filing claim if deemed a human clerical error on behalf of the retailer. Due to liability of the carrier, no refund or exchange will be given until the investigation is complete and the claim has been issued and reimbursed. Please note that while lost orders are one of our top priorities, package claims are a long and very extensive process and often take several weeks or more to complete.
All queries related to your order, please contact: firstname.lastname@example.org